Meet Your Neighborhood Milkman: Austin Collins

Smith Brothers Milkman Austin Collins

Austin is a University of Washington graduate. When he's not working he enjoys spending time with family and friends. He's a huge sports fan and loves golfing and traveling. What he likes about being a milkman is the opportunity to meet new people and developing great customer relationships.

6/20/2019 8:33 PM
Thank you for bringing all the goodies to us.
8/23/2019 12:36 PM

I don’t know what happened today but all products that I ordered were placed in the box  terribly. Eggs fell out of the carton and all over  the box, the whipped cream  was placed up side down etc. All in all, the quality of delivery was horrible today. Can you please  be a little bit more careful next time ? Otherwise, I will have to cancel your service.

Thank you,

Yana Gossen
11/17/2019 3:28 PM
Thank you Austin,
We appreciate your consistency and care.
The Lish Family
1/14/2020 9:32 AM
We LOVE our milk man Austin!
He always leaves our delivery stacked perfectly and tidy in our box and we can always expect him around the same time every Tuesday!
He delivered our order today even with 5+inches of snow on the ground and the main entrance to our neighborhood being blocked from a spin out causing people to have to find side entrances!
We also left him a small gift in our milk box for Christmas and he actually went back to his truck to write us a hand written thank you note to leave us un return which might seem like no big deal to most but manners are everything and now-a-days most people forget manners often so it really meant alot even though we didn't expect a thank you.
Thank you for your hard work Austin!

-The Banks Family
3/16/2020 3:38 PM
Austin, hi.
I’d like to change our delivery date  once a month every 3rd of the month.
I’ll turn-in our grocery lists prior to the 3rd.
We have around at least $50$ dollars or more  worth of groceries we will be needing from you on that week.
For now we’re ok with groceries- but WILL be needing quite a bit of groceries from you by the 1st week of April.  Save you gas & Time.
Thank you.

6/25/2020 4:20 PM
Thanks so much for your care with our delivery, Austin! Everything is always cold, fresh, and tidy. We appreciate your service.
6/25/2020 4:41 PM
Austin! Thank you for being awesome. We love having our milk delivered, and you've been such a rockstar for us. So much appreciated!
6/25/2020 4:46 PM
Hi Austin!
We are new to the Phinney Ridge neighborhood and to Smith Brothers Farms.  Thank you for your hard work and keeping us supplied with wonderful products.  We moved here as my husband is getting a bone marrow transplant at SCCA, so getting food safely delivered is very important for us- thank you for your help!  Take care and stay safe.   Joan
6/25/2020 4:48 PM
Hey Austin!  You're SUCH a ROCKSTAR!  Thank you so much for all of your hard work and for being so quiet when you deliver bright and early at our house.  We have two pups who NEVER CEASE to bark like mad the moment someone comes to the door and SOMEHOW with your MILKMAN NINJA SKILLS you manage to sneak in, drop off our BELOVED Smith Brothers Farms delicious sustenance and never wake the pups!  Except maybe that one time I fell asleep on the couch watching a boring Jean Claude Van Damme movie around 2:00 am and your visit woke me up sufficiently so I could go to bed for another couple hours and sleep.  Thanks for that too, by the way.  You're just SO SPECIAL and we're SO LUCKY to have you as our ROCKSTAR MILKMAN EXTRAORDINARE.  - The Almeida Family
6/25/2020 4:53 PM
Thank you, Austin, for being our wonderful milkman!   Every delivery has been perfect.  My toddler can’t get enough of his milk so our family is always happy to see fresh milk on our doorstep every Friday.
- the Jones family  :)
6/25/2020 5:06 PM
Austin- Thank you for your faithful service and always friendly smile! You do a wonderful job - Beyond just delivering good products, you have a kind & personable spirit which makes us feel like you're part of the family. Thank you for all you do to make this world a better place! Marsha & Bill
6/25/2020 5:25 PM
Hi Austin

Thank you for all your good work in snow, rain and all year-round.

We appreciate your service

Thank you

Shariff Family
6/25/2020 5:33 PM
Thank for always delivering for us Austin!
Happy Milkman's Day
6/25/2020 5:49 PM
Thanks to Austin, we look forward to every Tuesday morning. Thank you!
6/25/2020 7:33 PM
Hey, Austin,

I'm new on your route and I appreciate the early morning delivery.

Lew Carlson
6/25/2020 7:34 PM
Hi Austin! Thanks for your fathful deliveries every Thursday! You are the best. Happy Milkman Day!! Keep up the great work.

Jane (& Jim) Stensland
6/25/2020 7:44 PM
Thanks Austin. Happy Milkman Day!!! Best holiday ever.
6/25/2020 8:45 PM
Hi Austin!

Happy Milkman day! Thanks for always delivering our items neatly in the box and around the same time. We appreciate you so much!

The Corn Family
6/25/2020 8:51 PM
We LOVE our milkman! Thank you, Austin, for faithfully delivering milk and other delectable goodies to us and to all of your lucky Route 160 customers. Please stay safe and healthy.  ~Mark and Carol
6/25/2020 9:27 PM
Thanks, Austin, for the delicious deliveries!  We appreciate the cold milk and your cheerful smile.  The Bruce family
6/25/2020 9:39 PM
Thank you  for your consistency and professionalism! You are always on time, quiet when delivering our order and never forget an item.  Consider yourself lucky that you haven’t met our chihuahua- she is still asleep when you deliver. But she doesn’t like the mail carrier, or anyone that walks by.
But We appreciate you!
6/25/2020 9:47 PM
Thanks Austin, for your reliability in delivering our order each week!  We had no idea you are a dawg, and you'll be happy to know that this household has 3 dawgs in the family!  

Thanks again!  You are SO appreciated!

Linda (UW '79) & Tim Tarte
Lauren (UW '10) and Mollie (UW '13)
6/25/2020 10:11 PM
Thank you so much for helping our family during COVID times!! We appreciate you!
6/25/2020 10:30 PM
Thank you for climbing all of our front stairs every week! You rock!
6/25/2020 10:40 PM
Thanks for making Tuesday a bright spot in our week!  Love getting our milk and those yummy Erin Baker’s breakfast cookies. —Chris & Steve
6/26/2020 12:20 AM
Thank you, Austin!
6/26/2020 7:29 AM

Thank you so much for your consistent delivery. You definitely went the extra mile when you were out of the 1/2 and 1/2 last week! You really didn't need to do that even though it was much appreciated.

My Mum recently moved next door to me and I was excited to share what a wonderful service you provide. She is all signed up!

Take care and hope you can enjoy some good weather.
The Runchel family
6/26/2020 7:46 AM
Thanks Austin for your weekly delivery to us in West Woodland! Products are meticulously placed in the box first thing in the morning. Thanks for helping out with the cooler bag when we forgot to put out the milk box. (: Go Dawgs!  -Camille
6/26/2020 12:01 PM
Thanks for delivering our orders, Austin, we really appreciate it!  (Apologize for the dog barking sometimes, he's a sweetie and protective!)
6/26/2020 3:29 PM
Thank you! We appreciate you! Happy Milkman Day!
6/26/2020 10:16 PM
Thank you Austin for all your hard work and dedication, especially during these last few months.  Knowing that our family can depend on you to bring us our essentials is a much needed certainty in these very uncertain times.  We appreciate all you do!
Carolyn Sherman and family.
6/27/2020 8:27 PM
Hi Austin,

Thank you for being our milkman in the past few years.  Thank you for your dedicated service during this difficult time.  We love your picture cards during holidays.  You have a beautiful family.  Wish you and your family all the best.  Be well and stay healthy.

Warmest regards,
The Lau family
7/2/2020 11:08 AM
Thank you, Austin, for always leaving our goodies neatly and timely in our milkbox! Though we never see you, you are a happy part of our Fridays. Thanks for adding in the extras I add on to my regular order. Especially the Birthday Cake milk. It is SO Good.
We appreciate you!
- The Valleys
4/26/2021 8:46 PM
Hi Austin nice to meet you! We are on 4228 2nd Ave NW - Today was our first delivery. We wanted to know if it is ok to move our box to the side door to the right of the house? We don't really have space for the box on our front porch